Professional alarm monitoring for only $8.95 per month!
Click here to download the forms for activation.
When looking for a company to monitor your security equipment, we suggest that you look into Alarm Relay.
Below are some frequently asked questions about Alarm Relay's monitoring service. Additional questions about monitoring services can be addressed directly with Alarm Relay at 1-800-624-6866.
If you decide to sign up with Alarm Relay, use the above forms for signing up so that Alarm Relay knows you are one of our valued customers.
Upon receiving a signal from your home or business,
Alarm Relay dispatchers will immediately call the location to
you set your alarm off accidentally. Whoever answers the
phone is required to give a secret password that is stored securely
in our records. If we do not receive an answer or if an answering
machine picks up, we will immediately dispatch your nearest
local authorities and/or contact your approved call list. If
button is triggered or if a smoke detector signal is received,
we will immediately dispatch and then call your home. In
any event, it is your nearest local authorities (Police, Fire,
and Paramedic) that respond.
How does it work?
Your security system is designed to plug into
a standard phone jack installed at your premises on one of your
lines. When activated, a relay in your security system dials
our the central station and the signal is received. The call
to our central monitoring station is placed over a toll-free
What happens during a power failure?
Your security system runs
on the AC current in your home normally. However if the power
fails, your system will automatically
revert to its own back-up battery for several hours if necessary.
the power to your home returns, your security system automatically
reverts back to AC current.
What if I accidentally set of my alarm system?
you ever accidentally set off your security system, don’t
worry. Alarm Relay representatives will call you immediately upon
receiving a signal. When you answer the phone they will identify
themselves and ask you to do the same. Here is where you will give
them your secret password. They will not dispatch the police to
your home if you simply tell them your password. CAUTION: If the
signaled received is a “panic” or “fire” signal,
we dispatch the authorities first and they call you.