How to Reach Us
For technical questions, try visiting our Support
Knowledgebase.
EMAIL: Please use the contact form below.
PHONE: 1-800-487-1363
- To inquire about special pricing for resellers, installers, governments,
or schools, dial extension 1016.
- To place an order (no tech questions), dial extension 1016.
- To ask questions prior to placing an order, dial extension 1016.
- For existing customer technical support, dial extension 1016.
- To reach our accounting department, dial extension 1006.
- To obtain an RMA number, dial extension 1016.
- For all other questions, dial extension 1016.
FAX: 973-492-1909
MAIL: Hydra-Numatic Sales Co., Attn: DIYControls.com, 22
Park Place, P.O. Box 760, Butler, NJ 07405
Or you may use the contact form below.
*If you do not see an email response from us, please be sure to check your spam messages as it may have been diverted
there.
Our Schedule
- Our business hours are Monday through Friday, 8:00 AM - 5:00 PM Eastern Standard Time; however,
we can usually respond to email inquiries on nights, weekends, and holidays*, so if you need to contact us outside of normal business hours, please do so via email. Our goal is to respond within the same business day that we receive your request
- Holiday Schedule: We are closed and do not ship on the following days: 1/1/2026, 2/16/2026, 4/3/2026, 5/25/2026, 7/3/2026, 9/7/2026, 11/26/2026, 11/27/2026, 12/24/26, and 12/25/2026. If you have a question on a holiday, email us at support@diycontrols.com. We do our best to have techs available for email inquiries at all times.
Contact Form
