Use the form below to send us a message
How to Reach Us
For technical questions, try visiting our Support Knowledgebase.
EMAIL: Please use the contact form below.
- To inquire about special pricing for resellers, installers, governments, or schools, dial extension 127.
- To place an order (no tech questions), dial extension 127.
- To ask questions prior to placing an order, dial extension 128.
- For existing customer technical support, dial extension 129.
- To reach our accounting department, dial extension 106.
- To obtain an RMA number, dial extension 128.
- For all other questions, dial extension 127.
MAIL: Hydra-Numatic Sales Co., Attn: DIYControls.com, 22 Park Place, P.O. Box 760, Butler, NJ 07405
Or you may use the contact form below.
*If you do not see an email response from us, please be sure to check your spam messages as it may have been diverted there.
- Our business hours are Monday through Friday, 8:00 AM - 5:00 PM Eastern Standard Time; however, we can usually respond to email inquiries on nights, weekends, and holidays*, so if you need to contact us outside of normal business hours, please do so via email. Our goal is to respond within the same business day that we receive your request
- *Holiday Schedule: We are closed and do not ship on the following days: 1/1/2019, 2/18/2019, 4/19/2019, 5/27/2019, 7/4/2019, 9/2/2019, 11/28/2019, 11/29/2019, 12/24/2019, 12/25/2019, and 1/1/2020. If you have a question on a holiday, email us using the contact form below. We do our best to have techs available for email inquiries at all times.